Shipping & Returns
Shipping Information
We ship worldwide from the UK. All shipments are tracked, and you will receive a tracking reference number via email once your order has been dispatched.
UK Delivery
- Standard Delivery : Royal Mail Tracked 24 :Processing & Dispatch (1–3 Business Days)
European Delivery
- Standard Delivery : DHL Tracked : (5-7 Business Days) - customs duties calculated at checkout
International Delivery
- Economy Standard Delivery : DHL Tracked : (5-7 Business Days) - customs duties calculated at checkout
Please Note:
- A signature will be required upon delivery
- Tracking details are included in your dispatch confirmation email. If you can’t find it, you can also retrieve the tracking number from your Order History in your account.
European and International Orders ONLY
- Customs duties and import taxes will be calculated at checkout and paid in advance, so there are no unexpected fees or additional customs charges upon delivery.
- Some destinations may require additional customs information to receive your order
- MICHAEL WHSKY does not accept responsibility for unclaimed international orders.
All services are carefully selected for their reliability and trusted performance. The delivery times listed above are estimates provided by the courier and may be subject to delays due to unforeseen circumstances. Each courier strives to meet these timeframes for every customer
Christmas | Limited Drops Periods
During the Christmas and Limited Edition drop period, order volumes are significantly higher than usual. As a result, dispatch times may be extended by 2–5 working days. Our team work hard to get every order packed and shipped as quickly as possible and we appreciate your patience and continued support.
Returns Policy
You have 14 days from the date you receive your item to return it for a refund or exchange request.
All returns must include a completed returns slip.
If you’ve misplaced yours, please reach out to us via the contact form or email us at info@michaelwhsky.com, and we’ll provide a replacement.
